Consultation Information

Ministry/Agency Ministry of Investment, Trade and Industry - Department of Standards Malaysia
Consultation Period 15/08/2026 - 15/10/2026 Due in 31 days
Consultation Stage Public Feedback
Classification Other service activities

Purpose

This Public Comment is to obtain comments/inputs on draft of Malaysian Standard DMS ISO 9000:2026 Quality management systems — Fundamentals and vocabulary (ISO 9000:2026, IDT)

HOW TO SUBMIT COMMENTS?

Procedures to submit comments:

1) Download the preview draft document from the Documents tab. Full document need to request by accessing google form in Related Links tab ( https://docs.google.com/forms/d/e/1FAIpQLSeLHLlfPnS4vN-9M0ZvpxGqJ36A0hwON817nb5RuoDQiXx7vw/formResponse )

2) Download the F2 - Public Comment form as Microsoft Word (.docx) by accessing the link from the Related Links tab
(https://drive.google.com/drive/folders/1-rS1b8dDARx01a59T6CQylqBHnb1Q-Qg?usp=sharing )

3) Use the F2 - Public Comment form downloaded to fill up your comments.

4) Submit the F2 - Public Comment form to pc@jsm.gov.my.

Affected Stakeholder

1) Government agencies/Regulators
2) Industries/Manufacturers
3) Research agencies/Certification bodies
4) Academia
5) Users

Documents

Main Consultation Document
DMS ISO 9000.pdf
Main Consultation Document â€ĸ 0.59 MB
Download

Have Your Say

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AN
Anonymous
September 8, 2026

ISO 9001 should be strengthened to address several practical loopholes in compliance, particularly within statutory and uniformed bodies.
For example, some organisations may claim compliance while their own bylaws and governance frameworks have not been properly revised, published, or aligned with current operations. Issues such as tenure, tender procedures, conflicts of interest, and transparency can become unclear, especially where organisations operate under historical structures that no longer reflect their present status or function.
Government-funded projects (KKM, MBM) also require stronger governance controls. Where management is largely volunteer-based, individuals with personal or organisational interests may be involved in decision-making without adequate declaration or independent oversight. Similar individuals may also hold roles or interests across several related organisations, creating potential conflicts that are not always disclosed.
ISO 9001 should therefore go beyond documented procedures and require stronger verification of actual governance, transparency, conflict-of-interest declarations, procurement practices, and accountability. Compliance should reflect how an organisation truly operates not merely whether it has the required documents in place. Spot check needed because NHQ, State and Division all run with their own despite being a long standing organisation from 1908. Members are also part of KKM and this is conflict & duty is also questionable as paid staff does the work but never in photo session

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Officer to Contact

pc@jsm.gov.my
Email